Frequently Asked Questions (FAQs) – Jeemla.com

We’re here to help! Below are some of the most common questions our customers ask. If you don’t find the answer you need, feel free to contact us at support@jeemla.com.

Question How long will it take to receive my order?
AnswerOrders are typically processed within 1-2 business days. Standard shipping takes 2-4 business days, but delivery times may vary depending on your location.
Question Do you offer free shipping?
AnswerYes! We offer free shipping.
Question Can I track my order?
AnswerAbsolutely! Once your order ships, you’ll receive an email with a tracking number to monitor your delivery.
Question What is your return policy?
AnswerWe accept returns within 15 days of purchase. Items must be unused, with tags attached.
Question How do I return or exchange an item?
AnswerTo initiate a return or exchange, email us at returns@jeemla.com with your order number. We’ll provide detailed instructions.
Question How long does it take to process a refund?
AnswerRefunds are processed within 1-2 business days after we receive the returned items.
Question What payment methods do you accept?
AnswerWe accept credit cards and PayPal.
Question Is my payment information secure?
AnswerYes! We use SSL encryption to protect your payment and personal information.
Question How do I find the right size?
AnswerEach product page includes a size chart to help you find your perfect fit. If you’re unsure, feel free to contact us for guidance.
Question How do I contact customer support?
AnswerYou can email us at support@jeemla.com or use the Contact Us form on our website. Our team will respond within 1 hours.
Question How can I stay updated on promotions?
AnswerSubscribe to our newsletter or follow us on social media for the latest discounts and new arrivals.

Still have questions? We’re happy to assist! Reach out anytime at support@jeemla.com.